Our Team in Colombia

At Muñoz Abogados we count with a large, well-trained team of professionals with high experience, values and abilities to serve our customers in the best way, to provide high-quality of personalized counseling and legal representation to solve different judicial issues. Muñoz Abogados's team is distributed in following the groups:

Partners Partners Lawyers and Technicians Lawyers and Technicians Administrative Department and Assistants Administrative Department
and Assistants
Partners
DIEGO-MUNOZ
Diego Muñoz
Founder
Bogota, Colombia
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Diego Muñoz
Founder
Bogota, Colombia
Profile
Diego is one of the greatest experts in intellectual property in Colombia. He is a lawyer from the Universidad Sergio Arboleda, with a master's degree in law from the same university and specialized studies in corporate law. He is the founding partner of Muñoz Abogados. His family name gave the name to our firm. Although he no longer works at the company since he left his business activities to look for more challenges and instances from where he can serve society, his professional quality and interpersonal skills serve as an example that guides the business actions and inspiration for all the work team.
Languages
arleth aroca
Arleth Aroca
Finance Manager
Finance Manager
Bogota, Colombia
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Arleth Aroca
Finance Manager
Administrative Department
Bogota, Colombia
Profile
Arleth is a lawyer from the Universidad Sergio Arboleda. She is Partner and Administrative Manager of Muñoz Abogados. She is always looking to improve the firm's internal processes in order to achieve business efficiency and an adequate customers service. Arleth has a large experience in health legislation and regulatory matters.
guillermo navarro romero
Guillermo Navarro Romero
Intellectual Property Department Director
Intellectual Property Department
Bogota, Colombia
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Guillermo Navarro Romero
Intellectual Property Department Director
Intellectual Property Department
Bogota, Colombia
Profile
Guillermo is a lawyer from the Universidad Católica de Colombia, specialist in corporate law from the Universidad del Rosario, currently studying an MBA in Aden Business School, and an expert in intellectual property, market and business law, as well as in personal data protection. He's also been an advisor, corporate consultant, and a counselor for national and international businessmen and corporations. He has been associated with Muñoz Abogados law firm since 2006.

Furthermore, he's been a consultant and a lecturer for the Cámara de Comercio de Bogotá, Federación Nacional de Cafeteros and Innpulsa (Heroes Fest). He currently holds the positions of Partner and Intellectual Property Department Director at the firm. .
Language
Spanish and English.
LUIS HERNANDO AGUDELO
Luis Hernando Agudelo
Marketing Department Director
Marketing Department
Bogota, Colombia
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Luis Hernando Agudelo
Marketing Department Director
Marketing Department
Bogota, Colombia
Profile
Luis is a Business Administrator with a specialization degree in logistics and studies in Intellectual Property Management, with further studies in insurance legislation and legal English applied to the United States' legal system. He holds a positing as a Strategic Management of Intellectual Property Management Consultant in Colombia's Intellectual Property program -sponsored by the IDB-, and Bogota's Chamber of Commerce, and has vast experience in strategic planning. He's currently the Director of the of the firm's Marketing Department and has been an administrative partner of Muñoz Abogados since 2003.
Languages
Spanish and English.
Lawyers and Technicians
Andrea Páez abogada
Andrea Páez
Asistente de Vigilancia Marcaria
Derecho Industrial
Bogotá, Colombia
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Andrea Páez
Asistente de Vigilancia Marcaria
Derecho Industrial
Bogotá, Colombia
Semblanza
Cuenta con cursos certificados por SENA de "Identificación de ideas y formulación de planes de negocio" y "Administración de recursos humanos", actualmente apoya el departamento de propiedad industrial específicamente en la coordinación de vigilancia marcaria a nivel nacional e internacional. Es la persona encargada de hacer la revisión de gaceta y el envío de propuestas en referencia a la presentación de oposiciones.
angie acosta
Angie Acosta
Trademark Watching Coordinator
Intellectual Property
Bogota, Colombia
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Angie Acosta
Trademark Watching Coordinator
Intellectual Property
Bogota, Colombia
Profile
As a technician in administrative management, she currently works in the intellectual property department, specifically in the national and international trademark watching coordination. She is the person in charge of reviewing the corresponding official gazettes and presenting proposals in regards to oppositions.
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Angie Carvajal
Legal Assistant
Corporate Law
Bogotá, Colombia
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Angie Carvajal
Legal Assistant
Corporate Law
Bogotá, Colombia
Profile
Attorney in training. Student from the Jorge Tadeo Lozano University, Bogota. She has worked on research issues involving abuse of shareholders' voting rights. Currently, she works as a legal assistant in corporate, contractual and commercial matters. Also, she provides support in the incorporation of companies, presentation of actions before the delegation of commercial procedures of the Superintendence of Companies and review of civil and commercial contracts. She has skills in mediation, conciliation and conflict resolution.
Languages
Spanish and English
ALVIN CRUZ
Alvin Cruz
Commercial Coordinator
Bogota, Colombia
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Alvin Cruz
Commercial Coordinator
Bogota, Colombia
Profile
He is passionate about customer service and, thanks to nine years of continuous work at Muñoz Abogados, Cruz has garnered valuable knowledge about clients and their needs. After spending a long time as a trademark surveillance coordinator, Cruz currently uses his knowledge and experience supporting the firm in customer relations. Alvin is a Business Management technician; a Business Management technologist from the Institución Universitaria Politécnico Grancolombiano where studies his tenth semester of Business Management. His formation process has been filled with complementary studies regarding the general course method of Intellectual Property dictated by the World Intellectual Property Organization – WIPO in April 2010.
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Camila Espinosa Rubiano
Lawyer
Intellectual Property / Distinctive Signs Department
Bogota, Colombia
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Camila Espinosa Rubiano
Lawyer
Intellectual Property / Distinctive Signs Department
Bogota, Colombia
Profile
She is a lawyer from Universidad de La Sabana, with experience in both the private and public sector. She works as an in-house lawyer for different companies in the private sector, especially for the pharmaceutical sector, supporting them in the areas of corporate, administrative, and mainly in industrial law where she has over three years of experience in Colombia and abroad.

At our firm she works as a lawyer in the International Distinctive Signs department.
Languages
Spanish, English and Italian.
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Carolina García
Director
Corporate Law
Bogotá, Colombia
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Carolina García
Director
Corporate Law
Bogotá, Colombia
Profile
Attorney and economist graduated from the Autonomous University of Bucaramanga. She is a specialist in International Business Law and Master in Private Law from the University of Los Andes.

Carolina has focused her professional practice on the resolution of corporate conflicts, structuring of commercial operations and insolvency. In her career, she has had the opportunity to advise companies from different economic sectors on legal matters of a business nature.

She is currently a senior associate in the Department of Corporate Law and Conflict Resolution at Muñoz Abogados, area where she focuses her practice on comprehensive advice on corporate, contractual and commercial matters, as well as on the resolution of business conflicts.
Languages
Spanish and English
carlos alberto estrada sanclemente
Carlos Alberto Estrada Sanclemente
Lawyer
Cucuta, Colombia
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Carlos Alberto Estrada Sanclemente
Lawyer
Cucuta, Colombia
Profile
Carlos is a lawyer from the Universidad Sergio Arboleda, who specialized in Administrative Law at the Pontificia Universidad Javeriana. He's been linked to Muñoz Abogados since the year 2000 and currently serves as legal department Director in Cúcuta. There, he provides legal advice to national and international companies in all processes related to Industrial Property. Carlos has sufficient knowledge and skills to analyze, argue, lead projects and solve legal issues that relate to trademark and franchises.
Cristian Cortés
Cristian Cortés
Asistente Legal
Derecho de la Competencia y el Consumo
Bogotá, Colombia
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Cristian Cortés
Asistente Legal
Derecho de la Competencia y el Consumo
Bogotá, Colombia
Semblanza
Abogado en formación de la Universidad Externado de Colombia. Tiene especial interés y conocimiento en asuntos de Derecho Procesal, Civil y Comercial, sin perjuicio de su versatilidad para aprender y contribuir en otras áreas. Actualmente se encuentra desarrollando su Judicatura como Asistente Legal de la firma, brindado apoyo al área de Derecho de la Competencia y Derecho de Consumo.
Idioma
Español e Inglés
Esmeralda Colmenares
Esmeralda Colmenares
Paralegal
Derecho Laboral y Seguridad Social
Bogotá, Colombia
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Esmeralda Colmenares
Paralegal
Derecho Laboral y Seguridad Social
Bogotá, Colombia
Semblanza
Cuenta con alta experiencia en planificar y organizar funciones administrativas y jurídicas, se ha desempeñado en firmas de abogados con énfasis en laboral, civil y contencioso administrativo. Actualmente se desempeña como paralegal en la firma, prestando apoyo al área de Derecho Laboral y Seguridad Social.
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Guillermo Navarro Romero
Intellectual Property Department Director
Intellectual Property Department
Bogota, Colombia
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Guillermo Navarro Romero
Intellectual Property Department Director
Intellectual Property Department
Bogota, Colombia
Profile
Guillermo is a lawyer from the Universidad Católica de Colombia, specialist in corporate law from the Universidad del Rosario, currently studying an MBA in Aden Business School, and an expert in intellectual property, market and business law, as well as in personal data protection. He's also been an advisor, corporate consultant, and a counselor for national and international businessmen and corporations. He has been associated with Muñoz Abogados law firm since 2006.

Furthermore, he's been a consultant and a lecturer for the Cámara de Comercio de Bogotá, Federación Nacional de Cafeteros and Innpulsa (Heroes Fest). He currently holds the positions of Partner and Intellectual Property Department Director at the firm. .
Language
Spanish and English
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Ginna Lozano
Business Agent
Bogota, Colombia
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Ginna Lozano
Business Agent
Bogota, Colombia
Profile
Professional Technician in Accounting and Financial Management and a Public Accounting student at the Politécnico Grancolombiano. Ginna currently supports the firm's commercial management. She is proactive and an excellent strategist when it comes to customer counseling and the recruitment of new businesses, with more than ten (10) years of experience working in the marketing of legal services, as well as the management and control of procedures for the Superintendencia de Industria y Comercio (SIC), the Council of State and INVIMA.
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Gisel Vanessa Páez
Trademark Monitoring Assistant
Industrial Law
Bogotá, Colombia
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Gisel Vanessa Páez
Trademark Monitoring Assistant
Industrial Law
Bogotá, Colombia
Profile
Technologist in Accounting, Financial and Administrative management, she has more than 8 years of experience in the area. Currently she supports the Industrial Property department, specifically in the coordination of trademark monitoring, at national and international level. She is the person in charge of reviewing the gazette and sending proposals in reference to presentation of oppositions.
Jefferson Andres Timote
Jefersonn Andres Timote
Asistente de Vigilancia Marcaria
Derecho Industrial.
Bogotá, Colombia
Jefferson Andres Timote
Jefersonn Andres Timote
Asistente de Vigilancia Marcaria
Derecho Industrial
Bogotá, Colombia
Semblanza
Técnico en operaciones comerciales, actualmente es estudiante de idiomas (Ingles). Actualmente apoya el departamento de propiedad industrial específicamente en la vigilancia marcaria a nivel nacional e internacional. Tiene a su cargo la revisión de gacetas y el envío de propuestas en referencia a la presentación de oposiciones.
Juan Esteban Quiroz
Juan Esteban Quiroz
Legal Assistant
Industrial Relations
Bogotá, Colombia
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Juan Esteban Quiroz
Legal Assistant
Industrial Relations
Bogotá, Colombia
Profile
Attorney in training from the Saint Thomas University. He has worked on research issues related to university governance, has provided support as a translator thanks to his high level of English. Currently, he works as a legal assistant at the firm, providing support in the field of distinctive signs at an international level.
Languages:
Spanish and English.
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July Elizabeth Sarmiento
Lawyer
Labor Law
Bogotá, Colombia
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July Elizabeth Sarmiento
Lawyer
Labor Law
Bogotá, Colombia
Profile
She's a lawyer from the Universidad Nacional de Colombia, Conciliator, Specialist in Labor Law, and has a Master's degree in Integrated Management Systems for Labor Risk Prevention, Quality, Environment, and Corporate Social Responsibility. In the area of public administration, Sarmiento has taken part in the legal defense of entities, managing contentious administrative procedures, tutelage, rights to petition, and a large range of legal requirements. She's a business consultant in the management of legal risk and human talent, a research lecturer, and professor in subjects related to labor law, procedural labor law, commercial law, collective labor law, alternative mechanisms for the solution of conflicts, and research foundations. She's also a Legal Bureau consultant for the management of legal procedures and administrative transactions in matters of labor law and social security. She currently works at the firm's Industrial Law Department as a National Distinctive Signs Lawyer.
Languages
Spanish
Laura Trilleras
Laura Trilleras
Asistente Legal
Derecho de la Competencia y Consumo
Bogotá, Colombia
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Laura Trilleras
Asistente Legal
Derecho de la Competencia y Consumo
Bogotá, Colombia
Semblanza
Estudiante de derecho de la universidad central de Colombia y técnico en asistencia administrativa, cuenta con experiencia como dependiente judicial. Actualmente es la persona encargada de revisar expedientes, registros y otros documentos en juzgados y otras dependencias, asimismo realiza apoyo a los abogados en el área de consumo y competencia y derecho público.
Idiomas
Español e inglés.
liliana hoyos
Liliana Hoyos Celis
Coordinator
Industrial Law
Bogotá, Colombia
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Liliana Hoyos Celis
Coordinator
Industrial Law
Bogotá, Colombia
Profile
Attorney graduated from the Faculty of Law at the Catholic University of Colombia, Specialist in Constitutional Law from the University of Rosario; Specialist in State Contracting from the Externado de Colombia University; Graduated from the School of Philosophy and Humanities of the Sergio Arboleda University, graduated in Research and University Teaching from the Sergio Arboleda University, with more than 16 years of professional experience in the area of contentious administrative litigation related to Industrial Property, annulments against administrative acts of sanctioning nature, direct reparation and contractual disputes, Sanctioning administrative procedures related to consumer protection, habeas data, legal metrology and health law, Company Law, Preparation and review of civil and commercial contracts, Constitution and Transformation of commercial companies, Intellectual Property and Litigation in general.

Liliana is the Coordinator of the Industrial Law area at Muñoz Abogados, area where she focuses her practice on comprehensive advice on intellectual property, personal data, consumer protection, legal metrology, constitutional law and administrative law.
Lola Falla
Lola Falla
General Counsel at Neiva
Neiva, Colombia
Lola Falla
Lola Falla
General Counsel at Neiva
Neiva, Colombia
Profile
Lola is a specialist in Business and Finance Law from the Universidad Externado de Colombia. She obtained her law degree from the Universidad Cooperativa de Colombia. She has a vast experience in legal proceedings thanks to her work as a Business Legal Consultant. She also handles alternative dispute resolution mechanisms, an area in which she's certified. Whether it's through judicial or extra-judicial legal representation or solving labor issues and settlements for agroindustrial and financial companies at national scale, Lola is always dedicated to supporting our firm in Huila and adjecent areas. She currently manages Muñoz Abogados's Neiva office.
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Loraine Bustamante Mendoza
Abogada
Derecho Laboral y Seguridad Social
Bogotá, Colombia
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Loraine Bustamante Mendoza
Abogada
Derecho Laboral y Seguridad Social
Bogotá, Colombia
Semblanza
Abogada de la Universidad Libre de Cartagena. Cuenta con experiencia en el sector público y privado en el manejo de procesos disciplinarios, contratos laborales, acuerdos sindicales, tutelas, respuesta a derecho petición, análisis jurisprudenciales, asesorías en materia laboral, seguridad social y litigios. Actualmente se desempeña como abogada junior en el departamento de Derecho Laboral y Seguridad Social.
Idiomas
Español e inglés.
Luis Gabriel Arbeláez
Luis Gabriel Arbeláez
Director of Labor Law
Bogota, Colombia
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Luis Gabriel Arbeláez
Director of Labor Law
Bogota, Colombia
Profile
Lawyer graduated from the Catholic University of Colombia. Specialist in Labor Law graduated from the Externado University of Colombia, and a specialist in Social Security Law graduated from the Pontifical Xaverian University. Teacher of the Labor Law and Social Security Law specializations at the Pontifical Xaverian University. Linked to Muñoz Abogados as director of the Labor Law area. He has an extensive experience in the public and private sector, as he has previously become Manager II of the Pensioner Attention Center and Head of the Pensioner Attention Department of the defunct Social Security Institute, Manager of Pensions and Deputy Director of economic benefits of the FONCEP, and more recently Legal representative of the Firm Arbelaez & Daza Abogados SAS. With his academic and labor expertise, he has stood out in a broad journey in litigation with the defense of state entities, national companies and individuals, now at the service of Muñoz Abogados, reinforcing the already consolidated team in the Labor area of Muñoz Abogados.
María Camila Rodríguez
María Camila Rodríguez
Asistente Legal
Derecho Societario y Tributario
Bogotá, Colombia
María Camila
María Camila Rodríguez
Asistente Legal
Derecho Societario y Tributario
Bogotá, Colombia
Semblanza
Abogada de la Universidad Jorge Tadeo Lozano. Con experiencia en investigación y miembro del grupo de "Derecho y Globalización" enfocado a la reflexión sobre los efectos de la tecnología en el análisis del derecho de la misma universidad. Actualmente se desempeña como asistente legal del área de Derecho Societario y Tributario, brindando apoyo en la elaboración de documentos jurídicos y diferentes tipos de comunicaciones dirigidas a entidades involucradas en cada caso particular.
Idiomas
Español - Francés e inglés.
Néstor Bedoya
Néstor Bedoya
Coordinador
Derecho de la Competencia y Consumo
Bogotá, Colombia
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Néstor Bedoya
Coordinador
Derecho de la Competencia y Consumo
Bogotá, Colombia
Semblanza
Abogado de la Universidad de Medellín, especialista en Propiedad Intelectual de la misma universidad y en Derecho Procesal Civil de la Universidad Externado de Colombia, con estudios complementarios en Derecho del Entretenimiento y Gestión de la Propiedad Intelectual. Su práctica profesional se ha desarrollado principalmente en la asesoría empresarial encaminada a la protección de sus activos intangibles y en el cumplimiento del régimen de protección al consumidor y de habeas data. Así mismo, cuenta con amplia experiencia en litigios relacionados con acciones de protección al consumidor, competencia desleal e infracción marcaria tanto ante la Superintendencia de Industria y Comercio y la justicia ordinaria. Actualmente es coordinador de litigios de competencia y consumo, área encargada de gestionar los diferentes conflictos administrativos, judiciales y extrajudiciales de nuestros clientes en relación con infracción de derechos de propiedad industrial, conductas desleales, derecho del consumidor, prácticas restrictivas de la competencia, habeas data y violaciones de derechos de autor.
Idiomas
Español e inglés.
Patricia Téllez
Patricia Téllez
Coordinadora de
patentes y nuevas creaciones
Bogotá, Colombia
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Patricia Téllez
Coordinadora de
patentes y nuevas creaciones
Bogotá, Colombia
Semblanza
Ingeniera Química de la Universidad Nacional de Colombia, especialista en Propiedad Industrial, Derechos de Autor y Nuevas Tecnologías y Magíster en Gerencia de la Innovación Empresarial de la Universidad Externado de Colombia, cuenta con conocimiento y amplia experiencia en procesos de gestión de la innovación y herramientas de creatividad para el desarrollo de productos y servicios innovadores y de emprendimientos, brinda excelente gestión para el aprovechamiento de las patentes en la transferencia de tecnologías.

Actualmente es Coordinadora del área de patentes y nuevas creaciones.
Idiomas
Español e inglés.
Steffi Barraza
Steffi Barraza
Coordinadora
Derecho Tributario
Bogotá, Colombia
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Steffi Barraza
Coordinadora
Derecho Tributario
Bogotá, Colombia
Semblanza
Abogada especialista en Derecho Tributario de la Universidad Externado de Colombia, cuenta con amplia experiencia en tributación internacional, énfasis en operaciones de fondeo, consultoría tributaria, gestión patrimonial, y personalizaciones de estructuras negociales a nivel nacional e internacional.

Actualmente es Coordinadora del departamento de Derecho Tributario.
Idiomas
Español e inglés.
Tatiana Malaver
Tatiana Malaver
Asistente Asuntos Regulatorios
Derecho Industrial
Bogotá, Colombia
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Tatiana Malaver
Asistente Asuntos Regulatorios
Derecho Industrial
Bogotá, Colombia
Semblanza
Abogada en formación de la Universidad Militar Nueva Granada, cuenta con experiencia en atención al cliente y ventas, actualmente apoya al área de asuntos regulatorios y signos distintivos a nivel nacional e internacional.
Tatiana Veloza
Tatiana Veloza
Asistente Marcas Nacionales e Internacionales
Derecho Industrial
Bogotá, Colombia
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Tatiana Veloza
Asistente Marcas Nacionales e Internacionales
Derecho Industrial
Bogotá, Colombia
Semblanza
Estudiante de Derecho de la Universidad Central y técnica en asistencia administrativa del instituto SENA. Con experiencia en servicio al cliente, Marketplace y manejo de redes sociales de emprendimientos locales. Actualmente se desempeña como paralegal en la firma, brindando apoyo en el departamento de propiedad industrial; Marcas Nacionales e Internacionales.
Idiomas
Español e inglés.
Valentina Gomez
Valentina Olmos
Asistente de Vigilancia Marcaria
Derecho Industrial
Bogotá, Colombia
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Valentina Olmos
Asistente de Vigilancia Marcaria
Derecho Industrial
Bogotá, Colombia
Semblanza
Tecnóloga en Gestión administrativa, actualmente es estudiante de administración de empresas en la CUN, cuenta con experiencia en áreas administrativas, archivista y vigilancia de marcas a nivel nacional e internacional, actualmente apoya el departamento de propiedad industrial específicamente en la vigilancia marcaria a nivel nacional e internacional. Tiene a su cargo la revisión de gacetas y el envío de propuestas en referencia a la presentación de oposiciones.
Zuleima Vega
Zuleima Vega
Abogada Junior
Derecho de la competencia y el consumo
Bogotá, Colombia
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Zuleima Vega
Abogada Junior
Derecho de la competencia y el consumo
Bogotá, Colombia
Semblanza
Abogada de la Universidad Católica de Colombia, tiene amplia experiencia en el área de propiedad intelectual, cuenta con gran conocimiento y experticia en los temas relacionados con medidas en frontera, procesos penales por usurpación de marca, procesos por infracción marcaria y todo lo relacionado con el derecho de la competencia y el derecho al consumo.
Actualmente se desempeña como abogada junior del departamento de consumo y competencia.
Administrative Department and Assistants
Arleth Aroca
Arleth Aroca
Finance Manager
Finance Manager
Bogota, Colombia
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Arleth Aroca
Finance Manager
Finance Manager
Bogota, Colombia
Profile
Arleth is a lawyer from the Universidad Sergio Arboleda. She is Partner and Administrative Manager of Muñoz Abogados. She is always looking to improve the firm's internal processes in order to achieve business efficiency and an adequate customers service. Arleth has a large experience in health legislation and regulatory matters.
Blanca Ramírez
Blanca Ramírez
Messenger
Administrative Department
Bogota, Colombia
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Blanca Ramírez
Messenger
Administrative Department
Bogota, Colombia
Profile
She's a Biomedical Engineering Student. Neira excels at applying a dynamic approach to teamwork; she's open and receptive to change, as well as capable of taking responsibilities for the firm while fulfilling the tasks assigned to her in the archives area. She aims to acquire valuable knowledge in order to take new commitments, with a creative spirit that provides quality work for the firm. She currently works as an archive assistant.
Carolina Cervera
Carolina Cervera
Treasury Assistant
Administrative Department
Bogota, Colombia
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Carolina Cervera
Treasury Assistant
Administrative Department
Bogota, Colombia
Profile
As a countable and financial Labor Technician and a Human Resources Management Student at the Politécnico Grancolombiano, she works at the firm's Accounting and Administrative department.
Ingrid Torres
Ingrid Torres
File Management Assistant
Administrative Department
Bogota, Colombia
Ingrid Torres
Ingrid Torres
File Management Assistant
Administrative Department
Bogota, Colombia
Profile
As an Administrative Management Technologist and Business Administration student, she is in charge of the document processes at Muñoz Abogados.
Martha Leiton
Martha Leiton
Accountant
Administrative Department
Bogota, Colombia
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Martha Leiton
Accountant
Administrative Department
Bogota, Colombia
Profile
A Public Accountant with a Diploma in International Accounting norm from the Public Accountants' Association. She is in charge of accounting matters in the Firm, and through her labor, she manages to keep all accounting operations up to date, as reflected in the financial statements she periodically updates propending in order to fulfill the Firm's the tax obligations.
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Mayerly Calderón Traslaviña
Recepcionista Y Archivista
Bogotá, Colombia
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Mayerly Calderón Traslaviña
Recepcionista Y Archivista
Bogotá, Colombia
Semblanza
Tecnóloga en gestión administrativa del SENA, cuenta con un nivel básico de inglés, cursos en atención al cliente y experiencia en la custodia de documentación y la atención al cliente. Actualmente desempeña funciones como Recepcionista y Archivista.
Paola Pinzón
Paola Pinzón
Customer Service Coordinator
Marketing Department
Bogota, Colombia
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Paola Pinzón
Customer Service Coordinator
Marketing Department
Bogota, Colombia
Profile
Joining Muñoz Abogados back in 1999 and having worked in almost all the departments, being the area of international distinctive signs the most recent, Paola is the best when it comes to knowing the firm's clients. She has a vast knowledge in Intellectual Property and customer relationship management. She is always concerned about delivering a good service to her clients, with whom she has developed a cordial and close relationship, allowing her, in many cases, to anticipate to their needs. Passionate about customer and quality services, she is in charge of coordinating this area, from where she gladly leads all relating activities.
Languages
Spanish and Portuguese.
Santiago Pineda
Santiago Pineda
Ingeniero de Sistemas
Bogotá, Colombia
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Santiago Pineda
Ingeniero de Sistemas
Bogotá, Colombia
Semblanza
Estudiante de Ingeniería de Sistemas, cuenta con experiencia en administración de sistemas computarizados, auditoria de sistemas, servicio al cliente, informática forense, administración de redes, programación, desarrollo e implementación de software. Actualmente es el encargado del área de sistemas, dando cumplimiento a la seguridad informática, orientando a la firma a resultados y crecimiento tecnológicos.